Air Transport Operations

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Introducing the key elements of Airline operations and management, this course aims to give an understanding of the unique operating environment of airlines and is essential for those who are involved in this core sector of aviation.

Course Description

We focus on the different departments of a regulatory authority and understanding the requirements to establish an Air Operator Certificate (AOC) and an Operating Licence (AOL), including ownership and control of the operation.

Topics include:

• Operational organisations
• Company types; “Nominated Persons”; operation structures; the interface between marketing, sales, finance, and engineering, combined with the importance of safety and safety management systems
• Operation departments, management functions, flight operations, selection of flight crew members and operational support experts
• Performance, management information and analysis
• Operations control
• Long-term planning process; scheduling for crew; flight schedules and charter operations; training and checking; ATC communications; and delay management
• Safety and Security
• Legal responsibilities; European Aviation Safety Agency (EASA); role of the “Accountable Manager”
• Accidents, incidents and occurrences; causes, investigation and follow-up.