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Module 3: Outstanding Leadership Programme 2017-18




Tuesday 5 December 2017 - Communication

Location: Cass Business School, 106 Bunhill Row, EC1Y 8TZ

Time: 8:00-10:30

Costs: The nonprofit cost to book onto this module is £75 (if you are not from a nonprofit organisation you can only book onto the full series at the standard price).

The price includes the session, the option for 20 minutes individual coaching time from a Cass CCE coach and breakfast.


Detailed Description

Following the success of the seventh series, Cass Centre for Charity Effectiveness (Cass CCE) offers you a new series of breakfast workshops drawing on The Work Foundation Outstanding Leadership research.

Having spent many years with The Work Foundation, the programme leaders Ian Lawson and Maggie Smith will bring the lessons from this acclaimed research to life for busy leaders across all sectors.

Module 3 - Communication

Outstanding leaders are very thoughtful about how to communicate in their relationships with colleagues. They see that the symbolic role of what they say and do, or do not say and do, can have a massive impact on the confidence, motivation and performance of colleagues. The watch word for them is “dialogue” and they put great emphasis on creating opportunities for this to happen. We will explore how to communicate to deepen relationships at work and examine the thinking behind the Communication Grid (Rogers, 2007).